Service Status
 |
Operational |  |
Operational Informational |  |
Degraded Performance |  |
Partial Outage |  |
Major Outage |
July 27, 2024
No incidents reported.
Past Incidents
July 26, 2024
No incidents reported.
July 25, 2024
No incidents reported.
July 24, 2024
No incidents reported.
July 23, 2024
[Maintenance] - The Air - Static transfer switch (STS) devices maintenance 23.7.2024 - 25.7.2024 08:00 - 17:00 EEST
2024-07-23 14:27:38 - Maintenance Ended
Maintenance Ended -
2024-07-23 14:27:38case ID: 734
Maintenance Started - .
2024-07-23 10:26:11case ID: 734
Maintenance Planned - Severity and user impact: Minor - Periodical maintenance will be executed to the selected datacenter static transfer switch devices (STS).
During the maintenance window:
-Maintenance will be done to one fault tolerant STS device at a time.
-The fault tolerance of the electricity feed will be degraded short period of time during the maintenance window.
The maintenance should not affect the operations and the customer's systems availability. Both racks electricity feeds remains powered during the maintenance.
Location: The Air data center suites 4-5
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 734
July 22, 2024
No incidents reported.
July 21, 2024
No incidents reported.
July 20, 2024
No incidents reported.
July 19, 2024
No incidents reported.
July 18, 2024
No incidents reported.
July 17, 2024
No incidents reported.
July 16, 2024
No incidents reported.
July 15, 2024
No incidents reported.
July 14, 2024
No incidents reported.
July 13, 2024
No incidents reported.
July 12, 2024
[Maintenance] - The Air - Internet edge routers software update 12.08.2024 00:01 - 06:00 EEST
2024-07-12 14:50:27 - Maintenance Planned
Maintenance Planned - Severity and user impact: Major - Software update will be done to one fault tolerant router at a time. However there can be minor outages in customers connection during the maintenance window.
Internet Edge routers will be updated to recent software version during the maintenance window. All Ficolo Internet customers are affected by this maintenance.
Tasks:
-Preparation for the maintenance
-Perform upgrade actions to one fault tolerant router at a time and test functionality
-Overall test of environment functionality after the changes.
Goal:
Improved Functionality and security.
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 733
[Maintenance] - The Deck - Internet edge routers software update 12.08.2024 00:01 - 06:00 EEST
2024-07-12 14:48:45 - Maintenance Planned
Maintenance Planned - Severity and user impact: Major - Software update will be done to one fault tolerant router at a time. However there can be minor outages in customers connection during the maintenance window.
Internet Edge routers will be updated to recent software version during the maintenance window. All Ficolo Internet customers are affected by this maintenance.
Tasks:
-Preparation for the maintenance
-Perform upgrade actions to one fault tolerant router at a time and test functionality
-Overall test of environment functionality after the changes.
Goal:
Improved Functionality and security.
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 732
[Maintenance] - The Rock - Internet edge routers software update 12.08.2024 00:01 - 06:00 EEST
2024-07-12 14:46:12 - Maintenance Planned
Maintenance Planned - Severity and user impact: Major - Software update will be done to one fault tolerant router at a time. However there can be minor outages in customers connection during the maintenance window.
Internet Edge routers will be updated to recent software version during the maintenance window. All Ficolo Internet customers are affected by this maintenance.
Tasks:
-Preparation for the maintenance
-Perform upgrade actions to one fault tolerant router at a time and test functionality
-Overall test of environment functionality after the changes.
Goal:
Improved Functionality and security.
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 731
[Maintenance] - The Deck - Electricity grid disconnect test 14.08.2024 00:30-04:00 EEST
2024-07-12 14:37:22 - Maintenance Ended
Maintenance Ended -
2024-07-12 14:37:22case ID: 729
Maintenance Planned - Severity and user impact: Minor - During the maintenance window the situation of Electricity grid disconnect will be tested. There should not be effect to systems availability.
Tasks:
- Neccessary preparations fo the test.
-Perform planned planned Electricity electricity grid disconnect tests.
During operations the Electricity supply is switched from the main supply to Power generators. These operation have no Service effect to customers services availability.
Location: The Deck data center
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 729
[Maintenance] - The Deck - Electricity grid disconnect test 14.08.2024 00:30-04:00 EEST
2024-07-12 14:37:01 - Maintenance Planned
Maintenance Planned - Severity and user impact: Minor - During the maintenance window the situation of Electricity grid disconnect will be tested. There should not be effect to systems availability.
Tasks:
- Neccessary preparations fo the test.
-Perform planned planned Electricity electricity grid disconnect tests.
During operations the Electricity supply is switched from the main supply to Power generators. These operation have no Service effect to customers services availability.
Location: The Deck data center
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 730
July 11, 2024
No incidents reported.
July 10, 2024
No incidents reported.
July 9, 2024
No incidents reported.
July 8, 2024
No incidents reported.
July 7, 2024
No incidents reported.
July 6, 2024
No incidents reported.
July 5, 2024
No incidents reported.
July 4, 2024
No incidents reported.
July 3, 2024
No incidents reported.
July 2, 2024
No incidents reported.
July 1, 2024
No incidents reported.
June 30, 2024
No incidents reported.
June 29, 2024
No incidents reported.
June 28, 2024
No incidents reported.
June 27, 2024
No incidents reported.
June 26, 2024
No incidents reported.
June 25, 2024
[Maintenance] - The Rock - Urgent shared storage maintenance 25.06.2024 08:00 - 18:00 EEST
2024-06-25 12:10:31 - Maintenance Ended
Maintenance Ended - Maintenance completed successfully.
If you have any questions, don't hesitate to contact us.
Location: The Rock data center
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 728
Maintenance Planned - Maintenance started.
If you have any questions, don't hesitate to contact us.
Location: The Rock data center
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 728
Update - Maintenance has been postponed to 25.06.2024 08:00 - 18:00 EEST due to replacement part unavailability.
If you have any questions, don't hesitate to contact us.
Location: The Rock data center
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 728
Update - Maintenance has been postponed from 10.00 - 14.00 to 15.00 - 18.00.
If you have any questions, don't hesitate to contact us.
Location: The Rock data center
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 728
Maintenance Planned - Severity and user impact: Major - We will need to perform urgent maintenance to one of our shared storage systems. During the maintenance shared the storage system redundancy is degraded. We are not expecting effect to shared storage availability or customers systems.
If you have any questions, don't hesitate to contact us.
Location: The Rock data center
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 728
June 24, 2024
No incidents reported.
June 23, 2024
No incidents reported.