Service Status
 |
Operational |  |
Operational Informational |  |
Degraded Performance |  |
Partial Outage |  |
Major Outage |
December 13, 2025
No incidents reported.
Past Incidents
December 12, 2025
No incidents reported.
December 11, 2025
[Maintenance] - The Air - Black Out test in Mittalinja 1
2025-12-11 13:04:13 - Maintenance Ended
Maintenance Ended -
2025-12-11 13:04:13case ID: 842
Maintenance Planned - Verne is carrying out it's annual maintenance program which includes a black out test on 9.12. at 19:00 - 20:30. Prior to this test all precautions are in place and test shall have no implication to our services. For further information please don't hesitate to contact us.
Verner Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 842
[Maintenance] - The Rock - Fire suppression system periodical maintenance 1.12.2025 - 11.12.2025
2025-12-11 12:54:57 - Maintenance Ended
Maintenance Ended - The maintenance has been successfully completed and fire suppression is working normally.
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 835
Update - This maintenance has been extended to 11.12.2025
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 835
Maintenance Started - If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 835
Maintenance Planned - Severity and user impact: Minor- The periodical fire suppression system maintenance will be performed according to the Verne maintenance schedule.
During the maintenance fire detection is operating normally. In case fire suppression is suspended during the maintenance period, temporary measures are in place.
Location: PoriDC data center
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 835
December 10, 2025
No incidents reported.
December 9, 2025
No incidents reported.
December 8, 2025
No incidents reported.
December 7, 2025
No incidents reported.
December 6, 2025
No incidents reported.
December 5, 2025
[Maintenance] - The Air - Shared storage system maintenance. 8.12.2025 20:00 - 23:00 EET
2025-12-05 10:39:41 - Maintenance Ended
Maintenance Ended -
2025-12-05 10:39:41case ID: 832
Update - This maintenance has been CANCELLED.
Future maintenances will be communicated separately.
Location: HelsinkiDC
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 832
Maintenance Planned - Severity and user impact: Minor - We are performing maintenance tasks to one of Verne shared storage systems.
During the maintenance certain cables are disconnected from the shared storage system one redundant controller at a time. Verne Shared Storage and WS.IaaS Customers in that shared storage system are affected by this maintenance. There should not be effect to customers systems availability.
Location: HelsinkiDC
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 832
[Maintenance] - The Deck - Power Generator Control system modernization 2.12.2025 - 5.12.2025 08:00-17:00 EET
2025-12-05 09:33:09 - Maintenance Ended
Maintenance Ended - The maintenance has been successfully completed.
Location: TampereDC
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 836
Maintenance Started - The maintenance has started.
Location: TampereDC
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 836
Maintenance Started - -
2025-12-02 08:00:02case ID: 836
Maintenance Planned - Severity and user impact: Minor - Power generator control system will be modernized during this maintenance.
The maintenance should not affect the operations and the customer's systems availability. Both racks electricity feeds remains powered during the maintenance.
Location: TampereDC
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 836
December 4, 2025
No incidents reported.
December 3, 2025
No incidents reported.
December 2, 2025
[Partial Outage] - The Air - Issue with one of racks redundant power feeds 27.11.2025 03:59EET
2025-12-02 08:27:13 - Resolved
Resolved -
2025-12-02 08:27:13case ID: 837
Monitoring - Electricity to the both redundant feeds has now been restored.
Verne keeps monitoring the situation.
We will keep you updated about the situation.
Location: HelsinkiDC DCS4 RowH
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 837
Investigating - Severity and user impact: Major - We have observed issue with one rack redundant power feeds. Currently one of two rack power feeds is not supplying power.
Verne is currently investigating the issue.
We will keep you updated about the situation
Location: HelsinkiDC DCS4 RowH
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 837
December 1, 2025
No incidents reported.
November 30, 2025
No incidents reported.
November 29, 2025
No incidents reported.
November 28, 2025
No incidents reported.
November 27, 2025
No incidents reported.
November 26, 2025
No incidents reported.
November 25, 2025
No incidents reported.
November 24, 2025
No incidents reported.
November 23, 2025
No incidents reported.
November 22, 2025
No incidents reported.
November 21, 2025
[Degraded Performance] - The Rock - Degraded redundancy with one shared storage systems 14.11.2025 17:13
2025-11-21 01:23:22 - Resolved
Resolved - Shared storage system full redundancy has been restored.
Location: PoriDC
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 831
Investigating - We're currently experiencing reduced redundancy on one of our shared storage systems due to an issue affecting a single controller. All services remain online and operational, and data integrity is not impacted.
Our team is actively working on restoring full redundancy.
Location: PoriDC
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 831
[Maintenance] - The Rock - Urgent shared storage maintenance 20.11.2025 15:00 - 18:00 EET
2025-11-21 01:22:03 - Maintenance Ended
Maintenance Ended - Shared storage maintenance has been completed and storage system redundancy has been restored.
If you have any questions, don't hesitate to contact us.
Location: PoriDC
Verne Finland / Ficolo Support
support@ficolo.com
+358 2 624 8501
case ID: 834
Maintenance Started - Location: PoriDC
Verne Finland / Ficolo Support
support@ficolo.com
+358 2 624 8501
case ID: 834
Maintenance Planned - Severity and user impact: Major - We will need to perform urgent maintenance to one of our shared storage systems. Durign the maintenance shared the storage system redundancy is degraded. We are not expecting effect to shared storage availability or customers systems.
If you have any questions, don't hesitate to contact us.
Location: PoriDC
Verne Finland / Ficolo Support
support@ficolo.com
+358 2 624 8501
case ID: 834
November 20, 2025
No incidents reported.
November 19, 2025
No incidents reported.
November 18, 2025
[Maintenance] - The Rock - Firewall management and analyzer software upgrade 17.11.2025 00:01 - 06:00 EET
2025-11-18 14:39:35 - Maintenance Ended
Maintenance Ended -
2025-11-18 14:39:35case ID: 825
Maintenance Planned - Severity and user impact: Minor - During the maintenance window access to firewall management and analyzer software is suspended for approx. 10 minutes.
We are performing version upgrade to firewall management and analyzer software for recent level of security patches and new improved features.
During the operations the firewall management and analyzer software are unavailable. However all connections thought the firewalls works as usual.
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 825
November 17, 2025
[Maintenance] - The Air - Shared Firewall cluster version upgrade 17.11.2025 00:01 - 06:00 EET
2025-11-17 00:51:12 - Maintenance Ended
Maintenance Ended - Shared firewall cluster upgrade has been completed.
Location: HelsinkiDC data center
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 828
Maintenance Started - Shared firewall cluster upgrade has been started.
Location: HelsinkiDC data center
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 828
Maintenance Planned - Severity and user impact: Major -The Firewall cluster software update will be performed one fault tolerant Firewall cluster member at a time.
During the firewall update the sessions are transferred to failover device a few times. However, minor outages for customer connections may occur during the maintenance window.
Location: HelsinkiDC data center
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 828
November 16, 2025
No incidents reported.
November 15, 2025
No incidents reported.
November 14, 2025
No incidents reported.
November 13, 2025
[Maintenance] - The Rock - Urgent access portal platform update 13.11.2025 20:00 - 22:00 EET
2025-11-13 20:09:28 - Maintenance Ended
Maintenance Ended - Access portal platform update completed.
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 830
Maintenance Started - Access portal platform update started.
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 830
Maintenance Planned - Severity and user impact: Minor - During the maintenance window Verne Finland access portal is not available for short period of time . This affects to all customers that are accessing Verne Finland systems through the access portal.
Access portal platform will be updated to recent version with improved functionality and enhanced security.
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 830
[Maintenance] - The Rock - UPS Unit periodical maintenance 13.11.2025 11:30-17:00 EET
2025-11-13 14:25:02 - Maintenance Ended
Maintenance Ended - If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 829
Maintenance Started - If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 829
Maintenance Planned - Severity and user impact: Minor - During the maintenance one redundant UPS module will be disconnected for maintenance at a time.
We will perform periodical maintenance action to UPS units. During the maintenance one redundant UPS module will be disconnected for maintenance at a time.
There should be no impact on customers' systems.
Location: PoriDC
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 829
November 12, 2025
No incidents reported.
November 11, 2025
No incidents reported.
November 10, 2025
No incidents reported.
November 9, 2025
No incidents reported.